All Star Insurance Reviews: 4.8★ From 500+ Killeen Families
Real, verified reviews from real Killeen drivers, homeowners, RV owners, and small business owners. No filters. No edits. Just 30 years of trust.
Why Killeen Trusts All Star Insurance
All Star Insurance Agency has held a 4.8★ average across 500+ verified Google, Facebook, and Yelp reviews since 1994 — and an A+ BBB rating with zero unresolved complaints. Customers consistently mention low rates, fast quotes, no-pressure agents, and the fact that the same local family has owned the agency for three decades. Read the verified reviews below or see them live on Google.
Insurance isn't something you buy from a stranger on the internet. It's something you buy from a person you trust will still be there six months from now when you need them. That's why every review on this page matters. We don't filter, edit, or hide the negative ones — and we don't have many.
What Our Customers Are Saying
A small sample of recent reviews from Google, Facebook, and Yelp. Every quote below is from a real, verified customer — full reviews linked at the bottom of this page.
"I've been with All Star for 8 years now — through two cars, a motorcycle, and a home. When I got rear-ended last year, Patricia had a claim filed before I even got off the phone with the other driver. The other carrier tried to lowball me and she fought it. Saved me $3,400. That's why I stay."Marcus T. Killeen, TX 76543
"Just moved to Fort Hood area, no idea where to start. Called five places, All Star was the only one that actually answered the phone. Quoted me $400 less per year than GEICO for the same coverage. Switched everything over in 20 minutes."Sergeant D. Williams Fort Cavazos, TX
"First-time home buyer and was terrified of shopping for homeowners insurance. They walked me through the differences between HO-3 and HO-5, explained flood coverage, and didn't try to upsell me on anything. Final price was lower than the online quote I'd been sitting on for two weeks."Jennifer & Robert M. Harker Heights, TX 76548
"I run a small welding shop out near the airport. Most insurance places wanted $400/month minimum. All Star got me a BOP and commercial auto bundled for $267. The agent even came to the shop to do the walkthrough. Family-run businesses helping family-run businesses — that's the move."Carlos R. Killeen, TX 76549
"Got my RV insured through them last summer. Took it to Lake Belton twice, no issues. When a tree branch cracked my awning in October, the claim was paid in 11 days. My State Farm agent used to take a month to return a phone call."Linda P. Copperas Cove, TX 76522
"Took my motorcycle safety course, called for a quote, they had me covered in 15 minutes. Cheaper than the Harley dealer quote by a long shot, and the agent actually rides a Street Glide. Made me feel like I wasn't just another policy number."Biker T. Killeen, TX 76542
Find Us Online
Don't take our word for it — read verified reviews on the platforms you already use. Every link below goes to our official business page on that platform, where you can read hundreds of unedited reviews and leave one of your own.
Google Reviews
Read & write 4.8★ reviews on our Google Business profile
Facebook Reviews
Recommend us & read 4.9★ recommendations on Facebook
Yelp Reviews
Read unedited customer experiences on our Yelp business page
MapQuest Reviews
Find us on the map & read reviews from Bell County neighbors
Waze Directions
Tap to navigate directly to our Veterans Memorial Blvd office
Progressive Agent Page
See us listed as a top-rated Progressive agency in Killeen
Why 500+ Killeen Families Stay With Us
We don't pay for reviews. We don't filter them. We don't write them ourselves (and we ask our agents not to either). What we do is the boring stuff — answer the phone, quote accurately, file claims fast — and it shows up over 30 years.
🏆 A+ BBB, 30 years
Same family has owned this agency since 1994. Not a franchise. Not a call center. The same licensed agents answer when you call.
💰 10+ carriers compared
We shop Progressive, Travelers, Dairyland, Hagerty, Foremost, National General, Markel, Bristol West, Kemper, and more — so you see the lowest real rate, not just one carrier's.
📞 Real Killeen phones
Our office is 5 minutes from Fort Cavazos. If you call (254) 690-9400 during business hours, a human picks up — usually within 3 rings.
⚡ 24-hour claims support
Had an accident at 9pm? Call us. We file with the carrier, set up the rental, and walk you through the next steps — even on weekends.
🎖️ Military-specialty agents
Fort Cavazos (formerly Fort Hood) families make up 40% of our customer base. We know USAA alternatives, SGLI-to-VGLI conversions, and the 50-state deployment insurance rules.
📋 5-minute quote, no spam
Tell us your ZIP, vehicle, and date-of-birth. We email a side-by-side comparison within 5 minutes during business hours. No follow-up calls unless you ask.
Reviews FAQ
Common questions about how we handle customer feedback and what to do if something goes wrong.
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Can I see the negative reviews too?
What if I had a bad experience — can I still leave a review?
Do you offer a discount for customers who leave reviews?
Why does All Star have so many military family reviews?
What's the best platform to leave a review on?
How long does it take to see my review on Google?
Leave Us a Review
We read every review. If you had a great experience, tell us — and consider sharing it on Google, Facebook, or Yelp so other Killeen families can find us. Use the form below to send us a private note about your experience.
Ready to See How Much You Can Save?
Join 500+ Killeen families who switched to All Star and saved an average of $640/year. Get a free side-by-side comparison in 5 minutes — no obligation, no spam, no pressure.
Explore All Star Insurance
More reasons Killeen trusts All Star — from our 8 insurance services to the Killeen-specific coverage we write every day.
Sources & References
- Google Business Profile — verified 4.8★ from 500+ reviews
- BBB of Central & East Texas — A+ accredited since 2010
- Yelp — verified business profile with full review history
- Facebook — 4.9★ from recommendations
- Texas Department of Insurance (TDI) — licensed agency #049230121
- Independent Insurance Agents of America (IIAA) — member since 1998
- Texas Agents & Brokers Association — 30+ year member