About All Star Insurance — Killeen's Family Insurance Agency Since 1994
For three decades, All Star Insurance Agency has been the family-owned insurance agency that Killeen, Fort Cavazos, Harker Heights, and Copperas Cove trust with their cars, homes, businesses, and lives. Same family. Same local agents. Same promise: answer the phone, quote accurately, file claims fast, treat every family like our own.
Who We Are
All Star Insurance Agency is a family-owned independent insurance agency founded in 1994 and headquartered at 3603 East Veterans Memorial Boulevard in Killeen, TX. We are not a franchise, not a call center, and not a subsidiary of any national carrier. We compare rates from 10+ top-rated insurance carriers (Progressive, Travelers, Dairyland, Foremost, Hagerty, Kemper, and more) and shop your coverage every renewal. A+ BBB. 4.8★ on Google. Texas Department of Insurance licensed. Get a free quote in 5 minutes.
We started this agency in 1994 because the Killeen community deserved a local insurance option that treated people like neighbors, not policy numbers. Thirty years later, that mission hasn't changed — and most of our agents have been with us for over a decade. When you call All Star, you talk to the same licensed local agent who'll still be here next year when you need them.
Our Story: Three Decades of Trust in Killeen
All Star Insurance Agency opened its doors in 1994 with a simple belief: insurance is a relationship, not a transaction. The founding family had worked for national carriers and watched those carriers push customers through call-center scripts, raise rates every six months, and disappear the moment a claim was filed. They knew Killeen — a tight-knit military community anchored by Fort Hood (now Fort Cavazos) — deserved better.
Three decades later, All Star is the largest family-owned independent insurance agency in Bell County, with over 500 verified 5-star reviews on Google and an A+ BBB rating. We've stayed independent on purpose — independence means we work for our customers, not for any single insurance carrier. When Progressive raises your rate, we can quote you Travelers. When Travelers drops a coverage, we move you to Foremost. That flexibility is the entire reason independent agencies exist.
Today, the same family still owns the agency. The same licensed agents still answer when you call. And we still treat every Killeen family like our own — because, frankly, half of them are. We've insured first-time drivers who are now insuring their own teenagers. We've helped Fort Cavazos families through three deployments. We've written life insurance policies for grandparents, then for their grandkids. That's what 30 years in one community looks like.
Family-Owned Since 1994
Not a franchise. Not a call center. A Killeen family serving Killeen families for 30+ years.
30 Years of All Star
A look at how All Star Insurance Agency grew from one Killeen office to the largest family-owned independent agency in Bell County.
The Beginning
All Star Insurance Agency opens its first office in Killeen, TX. Founded by a local family who wanted to bring independent insurance shopping to Bell County — at a time when most agents worked for a single carrier.
IIAA Membership
Joins the Independent Insurance Agents of America, gaining access to dozens of top-rated carriers and the professional development resources that have shaped our service standards ever since.
10 Carrier Partners
Reaches the milestone of working with 10+ top-rated insurance carriers — a number that has only grown since. Today we compare rates from Progressive, Travelers, Dairyland, Foremost, Hagerty, National General, Markel, Bristol West, Kemper, Safeco, and more.
A+ BBB Accreditation
Earns A+ accreditation from the Better Business Bureau of Central & East Texas. We have maintained that rating every year since, with zero unresolved customer complaints.
20th Anniversary
Celebrates 20 years of serving Killeen, Fort Hood families, and Bell County. By this point, multiple generations of the same family are insuring their cars, homes, and businesses through All Star.
Fort Hood → Fort Cavazos
When Fort Hood was redesignated Fort Cavazos, All Star's military-specialty agents updated our entire process to match — SGLI-to-VGLI conversions, deployment insurance, 50-state coverage rules. Our military families still get the same family service they always have.
4.8★ Google Milestone
Crosses 500 verified Google reviews with a 4.8-star average. Yelp, Facebook, and MapQuest follow the same trajectory. The reviews are unfiltered — and we respond to every one.
Still Family-Owned. Still Killeen.
The same family still owns the agency. The same licensed agents still answer when you call. The same promise still stands: answer the phone, quote accurately, file claims fast, treat every Killeen family like our own.
What We Stand For
Five values that have guided every decision at All Star Insurance for 30 years.
Family First
Family-owned, family-run, family-protecting. We treat every customer like our own cousin — because in a tight community like Killeen, half the time we actually are.
Honest Quotes
No upselling. No hidden fees. No commission-driven "you-need-this" pitches. We quote the coverage you actually need, at the lowest real rate we can find — and we show you the math.
Real People
When you call us, a Killeen-based licensed agent picks up — usually within three rings. No IVR maze. No "press 5 for service." No overseas call centers. Just real people, in our real office.
Fast Claims
Had an accident at 9pm? Call us. We file with the carrier, set up your rental, and walk you through next steps — even on weekends. Average claim setup: under 30 minutes.
Community Roots
BBB member, IIAA member, Texas Agents & Brokers member. We sponsor Little League teams, the Killeen Chamber, and Fort Cavazos family events. We live where we work.
Long-Term View
We don't optimize for this quarter's commission. We optimize for this decade's relationship. That's why our retention rate is 91% — the highest among Bell County agencies.
Our Promises to You
Specific commitments we make to every Killeen customer — and that our 500+ reviews show we actually keep.
Real Phone
Call (254) 690-9400 — a real Killeen person picks up in 3 rings.
5-Min Quote
Side-by-side comparison from 10+ carriers in 5 minutes.
No Spam
No follow-up calls. No email blasts. We contact you only if you ask.
No Upsell
Quote what you actually need. We explain coverage, you decide.
Every Renewal
We shop your coverage at every renewal. Average customer saves $640/yr.
Same Agent
The licensed agent who quotes you is the one who handles your claims.
Same Family
Family-owned since 1994. Not going anywhere. Not getting acquired.
5 Min from Fort Cavazos
Walk in, get a quote, leave insured. No appointment needed.
What Our Customers Say
4.8★ average across 500+ verified Google, Facebook, and Yelp reviews. Real customers, real experiences.
"I've been with All Star for 8 years now — through two cars, a motorcycle, and a home. When I got rear-ended last year, Patricia had a claim filed before I even got off the phone with the other driver. The other carrier tried to lowball me and she fought it. Saved me $3,400. That's why I stay."Marcus T. — Killeen, 76543 via Google Reviews
"Run a small welding shop out near the airport. Most insurance places wanted $400/month minimum. All Star got me a BOP and commercial auto bundled for $267. The agent even came to the shop to do the walkthrough. Family-run businesses helping family-run businesses — that's the move."Carlos R. — Killeen, 76549 via Yelp
"Just moved to Fort Cavazos, called five places, All Star was the only one that actually answered. Quoted me $400 less per year than GEICO for the same coverage. Switched everything in 20 minutes."Sgt. D. Williams — Fort Cavazos via Facebook
Visit Us in Killeen
Our office is 5 minutes from Fort Cavazos main gate. Walk-ins welcome, no appointment needed.
All Star Insurance Agency
3603 East Veterans Memorial Boulevard
Killeen, TX 76543-4605
Rooted in Killeen
All Star Insurance isn't just located in Killeen — we're part of it. The same family that owns the agency sends their kids to Killeen ISD schools, shops at HEB on Stan Schlueter, attends First Baptist on Trimmier, and watches the Killeen Kangaroos on Friday nights.
We sponsor Little League teams in Harker Heights, donate to the Fort Cavazos Family Readiness Group. When Killeen shows up for itself, we show up with it.
This is what "family-owned and family-run" actually means in practice. We're not a regional office of some national brand — we're the same family that walks the same grocery store aisles, waits in the same school pickup lines, and pays the same Killeen property taxes as the rest of you.
Memberships & Affiliations
- ✓ Better Business Bureau (A+ Accredited, since 2010)
- ✓ Independent Insurance Agents of America (IIAA)
- ✓ Texas Department of Insurance (License #049230121)
- ✓ Texas Agents & Brokers Association
- ✓ Killeen Chamber of Commerce
- ✓ Fort Cavazos Family Readiness Supporter
- ✓ Harker Heights Little League Sponsor
- ✓ Central Texas Food Bank Volunteer Partner
Experience the All Star Difference
Join 500+ Killeen families who switched to All Star and saved an average of $640/year. Free 5-minute quote, no spam, no pressure.
Sources & References
- BBB of Central & East Texas — A+ accredited since 2010
- Google Business Profile — 4.8★ from 500+ reviews
- Facebook — 4.9★ recommendations
- Yelp — verified business profile
- Texas Department of Insurance (TDI) — licensed agency #049230121
- Independent Insurance Agents of America (IIAA) — member since 1998
- Texas Agents & Brokers Association — 30+ year member
- Killeen Chamber of Commerce — active member